Terms & Return Policy

Return Policy:

While we hope that you are always satisfied with your MADE purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below:

  • Returns must be made within 14 days of your receipt date for a refund.
  • We regret that we do not refund original shipping costs with the return.
  • Please note on the front side of your receipt or packing slip the reason for your return.
  • Please mail your return to:

MADE
Attn: Returns/Exchanges
3001 Morgan Ct, Apt 203
Vestavia, AL 35216

  • You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
  • Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
  • All returns will be credited to the original credit card used at the time of purchase.
  • Returns will be processed within 1-2 weeks of our office receiving your item.

Turnaround Time/Shipping Policy:

We strive for fast turnaround times, so you can enjoy your goodies! Please add order processing time and shipping time to estimate your expected delivery date.

Order Processing Time:

  • General Items: 1-3 Business Days (not including delivery time)
  • Preorder Items: 15 Business Days (not including delivery time)

USPS Shipping Times:

  • Standard/Free Shipping: 1-3 Business Days (not including processing time)
  • Pickup/Delivery: 1-3 Business Days (not including processing time). We will contact you to arrange pickup or delivery.
  • If a faster delivery time is needed, please contact us at madethesimplife@gmail.com.

ALERT: As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive. USPS is estimating 2-4 Business Days for our standard/free shipping. These are estimates only, and we have experienced longer delays.